Conflict-Free Messaging: Reduce and avoid conflicts to boost productivity and wellbeing

Long before email people blamed the speed of the telegraph for making conflicts worse. Slowing down message cycles is one way to reduce conflicts in your messaging. This is just one of the secrets from a talk first delivered at Karolinska Institutet in November 2019.

In every organization, project or community, the reliance on written messages can lead to conflicts that impact both productivity and wellbeing. But by adopting easy-to-learn strategies, anyone can reduce or avoid these conflicts, minimizing their impact, smoothing interactions and reducing stress. Mastering these techniques borrowed from the…